Basic troubleshooting steps for IE “page can not be displayed”

Losing your Internet Connection can become very frustrating, when you have important tasks to complete online. Don’t worry, it happens to all of us. You can control how fast you obtain your internet connection back by remaining calm and patient.
BASIC TROUBLESHOOTING STEPS FOR IEPAGE CAN NOT BE DISPLAYED
1. Step One:
Make sure the http:// address is entered correctly.
Refresh/Reload the page (compaitable with IE and Firefox)
Reset your IE Browser Settings. Tools -> Internet Options -> Advanced Tab -> Reset (ALL) -> Apply -> OK
2. If you are still unable to view the page, close IE or firefox, and SHUT DOWN your computer. (Please don’t restart) You will need to let your computer remain off for at least 30 seconds.
3. While your computer is off, unplug your cable modem from the power source. Wait 30 seconds, and plug modem back into the wall.
4. Make sure you wait for your “INTERNET/or ONLINE” light to become SOLID before you turn on your computer.
5. Reboot computer and open Internet Explorer. If problem persists, call your cable company to check for any outages in your area.

We know that losing your Internet connection can become very frustrating when you have important tasks to complete online. Don’t worry. It happens to all of us. You can control how fast you obtain your Internet connection back by remaining calm and patient.


BASIC TROUBLESHOOTING STEPS FOR IEPAGE CAN NOT BE DISPLAYED

 

  1. Step One: Make sure the http:// address is entered correctly. Refresh/Reload the page (compatible with IE and Firefox). Reset your IE Browser Settings. Tools -> Internet Options -> Advanced Tab -> Reset (ALL) -> Apply -> OK. If you are still unable to view the page, close IE or Firefox, and SHUT DOWN your computer (Please don’t restart). You will need to let your computer remain off for at least 30 seconds.
  2. While your computer is off, unplug your DigitalPath cable from the power source. Wait 30 seconds, and plug the power source back into the wall.
  3. Reboot computer and open Internet Explorer. If problem persists, call Tech Support to check for any outages in your area.